RE: [tlug] Re: command line

["Doughty, Michael" <Doughty_Michael@example.com>]

> From: Scott Robbins [mailto:scottro@example.com]
> Sent: Friday, July 19, 2002 11:29 AM
> To: tlug@example.com
> Subject: Re: [tlug] Re: command line
> 
> However, despite your seeming annoyance at such lack of knowledge, I
> believe I've seen you be quite patient  and helpful with newcomers.  

Basically, I try to help when I can because I have received a good bit
of help myself.  But there are times when you have to just sit back
and shake your head.  I know I have frustrated those who have
attempted to help me through some of my early problems.  This
frustration was all caused by a lack of understanding of terms which
made communication impossible.  The situation here was very similar.
He had no idea what I was talking about, and I realized I didn't really 
know how to explain. 

I also have always looked at news groups / mailing lists as places for 
quick pointers where the goal is to make the required response from 
the helping party as short as possible. (ie RTFM ifconfig(8) ...)  His 
issue had no quick answer, instead, he needs a basic initiation that
is targetted at someone using his distribution/window manager/
desktop environment.

> some training first, but that's simply venting--you folks 
> should just be
> glad you have enough knowledge to work in primarily Unix based
> environments)

Don't I wish.  I am surrounded by MS (check my client).  But, I won't 
let my co-workers touch my  servers until I think I want some 
experience with forensics.

Michael proves he is not as crufty as Matt