[tlug] Google.com Job Alert: Enterprise Tech Support Engineer

[Bruce <bt-mcintosh@example.com>]

Hi Guy's,

Someone at Google.com contacted me about this job, and if I could  
recommend anyone to them.
This is out of my skill range, but if anyone is interested in this,  
please contact me for a self-evaluation form that I would be happy to  
pass on to them (Google.com) attached with your resume for you.

Cheers.

Bruce McIntosh

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Enterprise Technical Support Engineer - Tokyo

Position based in Tokyo, Japan.

You will be part of the dynamic team bringing the same technology  
that powers Google's award-winning search engine to companies  
throughout Japan, allowing our customers to offer "the Google Search  
experience" in their enterprise environment.

As part of the growing Enterprise business team in Japan, you will be  
working side by side with a Sales manager to provide enterprise  
technical solutions to customers in the office and in the field.

Following the sale, be the on-site technology expert that provides  
solutions to customers in the areas of system configuration, network  
setup, replication and diagnosis of customer issues. You will perform  
hands-on product certification, as well as be the customer advocate  
to product managers for product improvements. You will help to grow  
the business in Japan and have the opportunity to travel throughout  
Japan working with some of the top companies in the world!

Job Requirements:
• Bachelor Degree in Computer Science or related engineering major.  
Business level English communication skills and native (or  
equivalent) in Japanese.
• 2+ years industry experience in technical support, professional 2+  
services, engineering, or systems engineering.
• Strong Linux/Unix system administration skills with understanding  
of basic network administration.
• Strong understanding of Web-related standards, such as HTTP, HTML,  
XML, XSLT.
• Understanding of Web-based security standards (cookie-based SSO,  
SAML, NTLM, Basic).
• Hands-on experience implementing, troubleshooting and supporting  
Linux/Unix operating system, Internet-based applications, and Apache  
web servers.
• Strong presentational and communication skills, both verbal and  
written.
• Outstanding account management, follow-through and problem solving  
skills, resourcefulness, and attention to detail.
• Excellent customer skills and ability to work in a variety of  
customer situations.
• Familiarity with programming/scripting in C++, Java, Python, Perl,  
JavaScript, shell is preferred.
• Experience with relational databases (Oracle, Sybase, MySQL,  
PostGreSQL, SQLServer) is preferred.
• Experience with developing training materials and documentation  
development is preferred. Past experience with network appliance  
technical support is a plus.
Please note only candidates with Japanese work authorization will be  
considered.

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