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[tlug] Yahoo BB Argh
- Date: Fri, 12 Dec 2008 10:39:23 +0900
- From: Simon Cozens <simon@example.com>
- Subject: [tlug] Yahoo BB Argh
- User-agent: Thunderbird 2.0.0.12 (Macintosh/20080213)
Hello all,
I'm heading back to the UK temporarily, and want to quit my Yahoo BB
contract. The only problem is:
1) I applied over the Internet
2) I didn't have a phone when I applied
3) I'm using the wire-only type
4) I can't remember my Yahoo JP login
5) I can't find any forms or statements from Yahoo
6) They don't appear to have sent me any email either
7) Maybe I registered using a Skype phone number but now they say
that's an IP phone and so it's impossible
8) 日本語ちょっと不自由
Yeah, OK, so I'm a klutz. In fact, I all I know is my name, address, IP
address and BB Phone number. Unfortunately this turns out not to be
enough to cancel the DSL service. Can I just stop paying, or will that
have ill effects when I come back to Japan? I can understand them making
it hard for people to cancel the contract and all, but anyone found a
way to convince the mindless customer service drones to use the
information that I have, not the information I don't have?
Simon
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